
The Character playbook for scaling as a young brand
In this article, we sit down with Mo Opland, Head of Operations & Supply chain at Character to share her best practices on scaling as a new brand.
When Jolie’s shower head went viral overnight, automating the company’s QC processes for scale became top priority. The brand turned to Factored Quality’s global quality control platform to automate their manufacturing.
Today, the brand spends less time on ops and management — and more time on marketing to ride their ongoing wave of success.
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Jolie is the beauty and wellness company creating water purification products for better skin, hair, and whole-body health. They currently offer a filtering shower head that removes chlorine, heavy metals, and other contaminants from shower water.
“We’ve built a product and packaging experience that ensures minimal errors, but having someone to automate quality control has made things much easier. This way, Factored Quality ensures we can grow our business.”